Sometimes, the problem might not be Zoom at all. Once open, you can join a test call on the Zoom application and follow the instructions on the screen. If your webcam or audio issues persist, you can test your audio and video in Zoom by clicking this link. Zoom may not be able to use the camera if it’s currently being accessed by a different application. If your webcam isn’t showing up, make sure all other programs that use the webcam are closed. This allows you to join a call with your audio and video automatically enabled. On the pop-up that prompts for a meeting ID just before joining a call, leave the following settings unchecked: If your web camera is not showing up or is selected but not working, try some of these basic tips first. Nothing is more frustrating than having your webcam or audio not work on a Zoom call. The most common Slack issues and how to fix themĬommon macOS Ventura problems and how to fix them Tap Play to play back the recording. If you don't hear the audio being played back, there could be issues with your connection or desk phone.Wi-Fi not working? How to fix the most common problems.Tap Stop to stop recording or wait for the phone to stop recording.Tap Record to start recording audio and speak in to your handset or connected headset.SoundPoint IP series: Press Menu > Status > Diagnostics > Test Hardware > Audio Diagnostics.VVX series: Navigate to Home > Settings > Status > Diagnostics > Test Hardware > Audio Diagnostics.Navigate to the audio diagnostics tool.Visit the manufacturer's support site to learn more. If you are having issues with audio on a provisioned Polycom phone, there are additional built-in audio diagnostics that you can use. If you don't hear audio being played back, there could be issues with your connection, audio device, or desk phone. Zoom Phone will automatically play back the audio. If you're using the Zoom desktop client or mobile app, sign in to Zoom, then click or tap Phone.To test your speakers and mic, you can record audio and play it back. Zoom desktop client, mobile app, or a provisioned desk phoneĭesktop client, mobile app, or desk phone.You can access the testing service on the Zoom desktop client, mobile app, or provisioned desk phone. Zoom Phone has an automated testing service that allows you to test your mic and speakers.

Zoom call test video